CAFÉS & BAKERIES
Loyalty that keeps them coming back every morning.
Stamp cards, smart menu timing, seasonal promos, and WhatsApp nudges — built for venues that run on regulars and repeat caffeine fixes.
Loyalty card
Mawj Coffee
2 more visits → Free coffee
THE PROBLEM
Great coffee. No system to bring them back tomorrow.
Regulars vanish and you don't know why
Your best customer came in every morning for two months — then stopped. You have no record of them, no way to reach them, and no idea if they left or just changed route.
Slow afternoon hours bleed money
Morning rush fills the place. From 2–5 PM you're paying rent for empty seats. No easy way to push a discounted pastry deal or activate a happy-hour promo without printing new menus.
Seasonal specials are a nightmare to launch
Ramadan Iftar bundles, Eid gift sets, National Day specials — each one means designing new menus, briefing staff, and updating manually. By the time it's live, the moment has passed.
One bad review undoes fifty good visits
A guest had a lukewarm coffee, got frustrated waiting, leaves a 2-star review before you even hear about it. No routing, no chance to fix it privately. The damage is already done.
HOW WE SOLVE IT
A loyalty and retention engine — built in.
Digital stamp card, no app required
Guests earn a stamp on every visit — linked to their phone number from the QR scan. You set the target (e.g. 7 stamps = free coffee). The card lives in their browser, no download needed.
Smart menu timing — automatic
Set a bakery morning combo (7–11 AM), an afternoon pastry deal (2–5 PM), and a Ramadan Iftar bundle (active by date range). Every item switches on and off automatically. No staff action.
Feedback routing that protects your rating
Happy guests (rating ≥4) are nudged to leave a Google Review. Unhappy guests (rating ≤3) send a private alert to the manager — not to the internet. You fix it before it's published.
WhatsApp win-back for lapsed regulars
When a regular hasn't visited in 15+ days, an automated WhatsApp message goes out: 'We haven't seen you lately — your next coffee earns a double stamp.' Opt-in only. 95% open rate in GCC.
A TYPICAL DAY
What it looks like when the system runs itself.
Morning rush. 40+ QR scans in the first hour. The 7–11 AM combo deal is live automatically. 8 new guest profiles captured. Barista marks the almond croissant sold-out — every guest sees the update on next scan.
Afternoon pastry deal activates. System flags 12 guests who haven't visited in 16–22 days. WhatsApp nudge queued for opted-in guests: 'Miss us? Come in this week for a double stamp.' 5 return that afternoon.
4 loyalty cards hit 7 stamps — the reward redemption threshold. Each guest gets a WhatsApp notification: 'Your free coffee is waiting.' 3 return within 48 hours to claim it.
Dashboard: +9 new guests, 4 loyalty redemptions, 14 feedback submissions, 3 new Google Reviews published. Ramadan Iftar bundle still 11 days from activating — already configured, nothing left to do.
RECOMMENDED PLAN
Most cafés start — and stay — on STARTER.
QR menu, loyalty stamp cards, smart feedback, and basic CRM are all on STARTER at $19/mo. WhatsApp campaigns and advanced analytics require PRO.
STARTER · $19/mo — recommended
QR digital menu · Instant updates · Smart Feedback → Google Review Booster · Guest CRM (capture + segments) · Loyalty stamp cards · Promotional time windows · SPECIAL_PRICE · COMBO · BOGO · Seasonal date-range layers
PRO · $59/mo
Everything in STARTER + WhatsApp campaigns (win-back, birthday, VIP) · Advanced guest intelligence profiles · Reservations · Peak-hours heatmap · Multi-venue (up to 5 branches) · Priority support
GET STARTED
Your regulars deserve to be recognized.
14-day free trial. Every PRO feature unlocked. No credit card required.