RESERVATIONS
Bookings that fill the floor.
Guest self-service booking, WhatsApp confirmation, 2-hour reminder, and automatic RESERVED state on your Live Floor — all in one.
Self-service by guests
Guests book their own table with a simple form — date, time, party size, name, and phone. No call required. Confirmation lands in their WhatsApp immediately.
WhatsApp-native reminders
Automatic booking confirmation the moment the reservation is created. Automatic 2-hour reminder before the reservation time. No-shows drop. No manual follow-up.
Live Floor integration
Reserved tables show the RESERVED state on your Live Floor canvas. No double-booking. No calling the floor to check availability. The floor reflects reality.
THE PROBLEM
Phone reservations are a guessing game.
A guest calls to book. No one answers. They call again, get a different staff member, get a different answer. Saturday's floor is a mess of sticky notes and conflicting verbal bookings. No-shows happen because nobody sent a reminder.
THE SOLUTION
Reservations that manage themselves.
Guests book online. WhatsApp confirms instantly. Two hours before, a reminder goes out automatically. The Live Floor shows their table as RESERVED. Your staff knows exactly who's coming — no paper, no calls, no missed confirmations.
THE FLOW
Guest books
self-service or staff
WhatsApp confirm
instant, auto-sent
2-hour reminder
auto-sent before slot
Guest arrives
table already RESERVED
WHAT'S INSIDE
From booking to seated — automated.
Guest self-service form
A clean booking form accessible via the menu or a direct link. Guests pick date, time, and party size. Takes 30 seconds.
Manual platform CRUD
Staff can create, edit, and cancel reservations directly from the platform. Walk-ins and phone bookings captured in the same system.
WhatsApp confirmation
Instant WhatsApp message to the guest the moment a reservation is created — whether by the guest or by staff.
2-hour reminder
Automatic WhatsApp reminder sent 2 hours before the reservation time. Dramatically reduces no-shows without any manual effort.
RESERVED table state
Reserved tables display the RESERVED state on your Live Floor canvas. Visible to all staff in real time — no double-booking possible.
Reservation list + filters
Full reservation list with date filters, party size, status (PENDING / CONFIRMED / SEATED / CANCELLED / NO_SHOW). Export to CSV.
No-show tracking
Mark no-shows in one tap. Feeds into the guest CRM profile — AT_RISK segmentation accounts for reservation no-shows.
Coming soon
SoonDeposit collection, automated win-back for no-shows, and calendar sync are on the roadmap.
BUILT FOR GCC
GCC guests book on WhatsApp, not email.
In the Gulf, WhatsApp is the default communication channel. A reservation system that confirms and reminds via WhatsApp gets read. One that sends email does not.
Arabic booking forms
The guest booking form renders in Arabic with full RTL layout for Arabic-speaking guests. Name, phone, and notes fields all work right-to-left.
WhatsApp over email
Confirmations and reminders are sent via WhatsApp — 95% open rate vs under 25% for email. Guests actually see them.
Ramadan / peak-season capacity
During Ramadan, GCC restaurants run at double capacity for Iftar. The reservation list and Live Floor integration handle peak-season density without breaking.
PRO FEATURE
Reservations are a PRO feature.
The QR menu and guest capture run on STARTER. Upgrade to PRO for self-service bookings, WhatsApp confirmations, reminders, and Live Floor integration.
STARTER · from $19/mo
QR menu (unlimited items) · Guest CRM + segments · Smart feedback · Basic analytics · Custom branding
PRO · from $59/mo
Everything in STARTER + Reservations (self-service + manual) · WhatsApp confirmation + 2h reminder · RESERVED table state on Live Floor · Reservation list + CSV export · No-show tracking
Common questions
Fill your tables. Keep them full.
14-day free trial. Every feature unlocked. No credit card required.
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